Your satisfaction is our long-term pursuit and concern. We guarantee that our products are delivered within 45 business days. The delivery time mentioned above does not include order processing time that usually varies from 1 to 3 days. If you have purchased anything on redbasics.com, but didn’t receive it within the guaranteed delivery time, you will get a full refund.
The estimated delivery time for orders on redbasics.com is 10-20 business days. Due to the fact that shipping time may vary depending on factors beyond our control, we’ve established a guaranteed period for delivery of 45 days.Full refunds are not available under the following circumstances:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of redbasics.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of redbasics.com